There is a municipal parking lot (Lot #3)
behind the Capitol Centre on McIntyre Street as well as one across from
City Hall on McIntyre Street (Lot #4). There is also a parking garage on
McIntyre Street and parallel parking on Main Street and McIntyre
Street. There are two other municipal parking lots behind the Oak Street
Transit Terminal (Lots # 10 & 13). Parking is free of charge after
6 p.m. on weekdays and on Saturdays and Sundays.
Food or drinks purchased elsewhere are not
permitted in the Capitol Centre; there is a concession bar with many
different options of snacks and drinks available. We also have a no
photography policy within the theatre, unless otherwise stated by the
performer or staff.
We generally accept cash, credit and debit in the Martini Lounge and at the Concession, unless otherwise stated.
The Capitol Centre is licensed in the theatre for all performances.
Children are permitted in the theatre for all
age-appropriate performances. The show will be designated with an age
rating for your information, so please check with the Box Office when
Anyone under the age of 12 months is allowed
to enter without a ticket for performances for age-appropriate shows,
however all children older than that must have a ticket.
The Theatre Lobby will generally open an hour
before the start of the performance so that you can access the Martini
Lounge and concession bar if applicable. Some performances have varying
doors opening times, so please check with the Box Office prior to the
The ushers will find an appropriate time to
allow you to take your seat otherwise normally you are able to stand at
the back of the main floor until such time. There are 2 monitors by the
concession stand and one in the Martini Lounge for your viewing
The administrative offices are located on the
second floor of the Capitol Centre. The Galaxy Circle Lounge is our
rentable conference room, banquet and reception hall, also located on
the second floor of the Capitol Centre. You can access the second floor
from the staircase at the rear entrance to the building. Follow the
stars on the floor to find your way to the end of the hallway and the
entrance to the Galaxy Circle Lounge. You can also take the elevator up
from the main floor. Ask the Box Office if you require assistance with
the elevator or finding a specific office.
There is a Lost and Found located at the Box Office.
We have up to 18 wheelchair accessible seating locations within the theatre. Wheelchair accessible seating locations are held for anyone with accessibility issues until the morning of the performance at 10 a.m. when they will be released for sale to the general public. With ample advanced notice, we have the ability to remove seats in the event that a patron requires space for a mobile bed. There are railings in the theatre to assist patrons going down the stairs. If you use a cane or walker, you may keep it with you during the performance. There are also complimentary wheelchairs available if you require them – simply ask an usher and they will be happy to assist you.
There is wheelchair accessible parking
available adjacent to the building just outside the rear entrance in
North Bay Municipal Parking Lot # 3. There is a ramp leading from the
parking up to the rear entrance, and from there entrance into the
theatre in accessible. Should you need to visit the WKP Kennedy Gallery
or the Box Office, there is a ramp in the main corridor leading from the
theatre area to the front of the building. There is a single wheelchair
accessible washroom on the main floor in between the theatre and the
Box Office, as well as multiple accessible washrooms in the basement and
on the upper floor. You can access these other floors using our LULA
wheelchair accessible elevator, located in between the washroom and Box
Office on the main floor.
There are Assistive Listening Devices
available at the Box Office. A $5 deposit is required that you will get
back at the end of the performance from the Front of House Manager.
There is also generally an ASL Interpreter at our main season
performances. Contact the Box Office at 705-474-4747 to check about a
You can purchase tickets to most performances
online at www.capitolcentre.org, in person at the Box Office and over
the phone at 705-474-4747. There are sometimes select performances that
are not available for sale online. The Box Office accepts cash, cheque,
Interac Debit, Visa, Mastercard, American Express and Capitol Centre
gift cards. We accept American currency. Tax is included in all of our
ticket prices. There is a $2 service charge for all online and telephone
The Box Office is located just inside the Main
Street entrance to the Capitol Centre, and is open Monday to Friday
from 10 am to 5 pm. The Box Office remains open on performance nights
until the performance has begun. You can contact the Box Office by
We have a no refunds or exchanges policy. If the show is cancelled, then we do provide refunds.
We keep ticketing information in our system,
therefore you simply have to come to the Box Office with photo
identification and we can re-print your tickets for you.
If you would like someone other than yourself to pick up the tickets, please notify the Box Office Representative of the person’s name when ordering your tickets (or if you order online, call the Box Office at 705-474-4747 to let us know).
Yes, we have gift cards in amounts of $10 and up available at the Box Office!
Yes! We love hosting your events, and we have
experience running special events of all kinds! Contact the Executive
Director at 705-474-1944 ext. 224 for more information.
Refer to the ‘Rentals’ section of the website, or contact the Executive Director at 705-474-1944 ext. 224.
Of course, as long the requested space is not in use. Contact the Executive Director at 705-474-1944 ext. 224 for information.
Employment opportunities are posted at www.capitolcentre.org/Employment.aspx when available.
Of course! Come by the Box Office to fill out a volunteer form and you’ll become part of our great team of volunteers!
Why not? Depending on the performance and the
needs of the headlining act, there are often opportunities in our season
to showcase an opening act. Contact the Executive Director at
705-474-1944 ext. 224 if you are interested.
The Capitol Centre is located at 150 Main
Street East in North Bay, ON. It is on the north side of Main Street
between the intersections of Main & Wyld and Main & Ferguson.
Call us at 705-474-4747 or visit us in person at 150 Main Street East in downtown North Bay, ON.
The length of the performance varies with each show, please inquire about specific performances.
Call the Box Office at 705-474-4747 and ask a Box Office Representative to put you through to the person you need. If the Box Office is not available, you can also call 705-474-1944 and use the company directory to reach the person you’re looking for.
Yes, there are listening devices available at
the Box Office. A $5 deposit is required that you will get back at the
end of the performance from the Front of House Manager.
Monday through Friday 10:00 a.m. – 5:00 p.m. Saturdays 12 p.m. to 4 p.m.
In July and August, our summer hours are 11:00 am to 4:00 pm from Monday to Friday.
On a performance night, the Box Office will remain open until showtime and open one hour before Sunday Cinema (Sunday at 7pm)
Wheelchair Accessible Ramp
Accessible Seating Locations
150 Main Street E, North Bay, ON
Toll Free: 1-888-834-4747
Phone: (705) 474-4747