- Due to various sensitivities, the Capitol Centre is a scent free environment. Please be considerate of other patrons when preparing for your night out.
- Accessible seating is available—please inform Box Office when purchasing your tickets. Accessible bathrooms are also available as well as an elevator if attending an event elsewhere in the building.
- Support persons are offered a complimentary ticket when accompanying an individual requiring support due to physical or development challenges.
- Assistive hearing devices are available upon request. Please note a $5 deposit is required.
- The Capitol Centre has a no refund policy unless the performance has been cancelled.
- An infant (12 months or younger) does not require a paid ticket provided they will be sharing a seat with the primary ticket holder.
- The use of cameras, video cameras, and flash photography is prohibited during performances and film screenings.