Policies

  1. Due to various sensitivities, the Capitol Centre is a scent free environment. Please be considerate of other patrons when preparing for your night out.
  2. Accessible seating is available­—please inform Box Office when purchasing your tickets. Accessible bathrooms are also available as well as an elevator if attending an event elsewhere in the building.
  3. Support persons are offered a complimentary ticket when accompanying an individual requiring support due to physical or development challenges.
  4. Assistive hearing devices are available upon request. Please note a $5 deposit is required. 
  5. The Capitol Centre has a no refund policy unless the performance has been cancelled.
  6. An infant (12 months or younger) does not require a paid ticket provided they will be sharing a seat with the primary ticket holder.
  7. The use of cameras, video cameras, and flash photography is prohibited during performances and film screenings.